Privacy Policy
Effective Date: 14 feburary 2025
Last Updated: 14 feburary 2025
Welcome to Gemplex! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Gemplex OTT application ("App").
1. Information We Collect
a. Personal Information
When you register or use Gemplex, we may collect the following personal information:
- Name
- Email address
- Phone number (if applicable)
- Payment and billing details (processed securely by Apple’s in-app purchase system)
b. Usage & Device Information
We collect information related to:
- Device type and operating system (iOS version)
- IP address and location data (if permitted)
- Viewing history and preferences
- Crash logs and diagnostics (to improve app performance)
c. Cookies & Tracking Technologies
We use cookies, local storage, and similar technologies to enhance your user experience.
2. How We Use Your Information
We use the collected data to:
- Provide and improve the Gemplex service
- Personalize recommendations and content
- Process payments via Apple’s App Store
- Respond to customer support requests
- Ensure compliance with legal and regulatory requirements
3. How We Share Your Information
We do not sell your personal data. However, we may share information with:
- Service Providers: Third-party partners who help us deliver our services (e.g., analytics, cloud storage, customer support)
- Legal Authorities: If required by law or to protect our rights
- Apple: For transactions and in-app purchases
4. Apple-Specific Policies
- In-App Purchases: All purchases and subscriptions in Gemplex are processed via Apple’s App Store. We do not collect or store payment details directly.
- Parental Controls: Apple provides parental control options to restrict content access.
- Sign in with Apple: If you choose to sign in with Apple, we only collect the authorized information.
5. Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Privacy Rights
- Access & Correction: You can access or update your account details from within the app.
- Delete Account: You can request account deletion through the app settings or by contacting us.
- Opt-Out: You may disable cookies and tracking through your device settings.
7. Third-Party Links & External Services
Gemplex does not promote or link to third-party platforms that violate Apple’s policies. Any third-party service integrations are compliant with App Store guidelines.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: gemplex2k24@gmail.com
By using the Gemplex app, you agree to this Privacy Policy. We may update this policy from time to time, and we encourage you to review it periodically.
Last Updated: 14 Feburary 2025